1. Information We Collect

We collect information that you provide directly to us and information automatically collected during your visit.

Personal Information You Provide:

  • Identifiers:Name, email address, phone number, shipping/billing address, company name, and professional credentials.
  • Commercial Information:Records of products purchased, order history, and customer service communications.
  • Payment Information:Credit/debit card numbers, billing address, and other financial details. Note: We use a secure third-party payment processor and do not store full payment card numbers on our servers.

Information Collected Automatically:

  • Technical Data:IP address, browser type, operating system, device information, and pages visited.
  • Usage Data:Time and date of visits, time spent on pages, referring/exit pages, and clickstream data.
  • Cookies & Tracking Technologies:We use cookies, web beacons, and similar technologies to enhance your experience and analyze Site traffic. You can control cookies through your browser settings.
  1. How We Use Your Information

We use the collected information for purposes including:

  • To process and fulfill your orders, manage your account, and provide customer support.
  • To communicate with you about orders, products, services, and promotions (with your consent where required).
  • To improve our Site, products, and customer service.
  • To prevent fraud, enhance security, and comply with legal obligations.
  • For internal business purposes such as data analysis and audits.
  1. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

  • Service Providers: With trusted third parties who perform services for us (e.g., payment processing, shipping, data analysis, email delivery), under strict confidentiality agreements.
  • Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.
  • Business Transfers: In connection with a merger, sale, or acquisition of all or part of our company.
  • With Your Consent: For any other purpose disclosed by us when you provide the information.
  1. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, alteration, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or medical device regulations).

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy regularly.

  1. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Amaris Medical Solutions

  • Email: med@amarissolutions.com
  • Phone: +254700004255